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Utilities

Utilities Manager
Ron Routledge
(204) 748-2440

After Hours Emergency 
  (204) 851-5540

Submit a Water Meter Read 

Payments During COVID-19

We are encouraging payments of your utility be made via Online, Telephone, E-Transfer, or through our Mail Slot located at the main doors of our office at 236 Wellington Street West. Online Banking payments can be made by adding the Town of Virden as a payee. 

E-Transfer to: virden_acct@mymts.net – Security Question: Favourite Colour - Answer: Blue

Utility Bills

Please make sure to include the Account Number, found on the bottom portion of your bill, when setting up.

  • Scotiabank:  VIRDEN WATER
  • RBC:  VIRDEN, MAN. TOWN OF – WATER
  • CIBC:  VIRDEN WATER
  • Sunrise Credit Union:   VIRDEN, TOWN - UTILI

Do Not Flush

Please note that the following items do not break down in water and could compromise the Town sewer system:

  • Wipes 
  • Paper Towel
  • Sanitary Products
  • Rubber Gloves
  • Cleaning Rags 

We ask that residents refrain from flushing these items, even if labelled flushable, to help keep our sewer system working.

Water Quality Notice

The Town of Virden remains under a Water Quality Notice put in place by the provincial government due to elevated arsenic levels. The Town is currently developing a new water source to improve the overall quality of our water and is on schedule to switch to this source in Summer 2021.  

Water Quality Notice

Arsenic in Manitoba Water Supplies Factsheet

www.manitoba.ca/sd/water/drinking-water

Water & Wastewater Rates

The Public Utilities Board, by virtue of Order No. 118/20, has approved the water and wastewater rates as applied for by the Town of Virden (Town), Virden Water and Wastewater Utility (Utility) and varies the effective dates to November 1, 2020, February 1, 2021, and February 1, 2022.

The approved rates are as follows:

 

November 1, 2020

February 1, 2021

February 1, 2022

Quarterly Service Charge

$24.18

$24.94

$25.74

Water (per 1,000 gallons) – First 100,000 gallons

$6.33

$6.50

$7.92

Water (per 1,000 gallons) – Over 100,000 gallons

$5.71

$5.79

$5.87

Wastewater (per 1,000 gallons)

$4.45

$4.54

$4.62

Minimum Quarterly Charge*

$56.52

$58.06

$63.36

Bulk Water (per 1,000 gallons) – First 500 gallons

$6.00

$6.00

$6.00

Bulk Water (per 1,000 gallons) – Over 500 gallons

$12.00

$12.00

$12.00

Hydrant Rentals

$150.00

$150.00

$150.00

Reconnection – During Work Hours

$50.00

$50.00

$50.00

Reconnection – Outside Work Hours

$100.00

$100.00

$100.00

Meter Testing Deposit

$100.00

$100.00

$100.00

*Based on 3,000 gallons

An additional rate rider of $2.52 per 1,000 gallons will be charged for a period of five years beginning November 1, 2020, for debt recovery of $921,355.00, or until such time as the deficit is recovered, whichever comes first.

For further information please review Town of Virden By-Law No. 2776, available at the Town Office.

Water Billing

Water meter reading and subsequent billing take place every 3 months.

Water Meter Reading Periods:
February
May
August
November

Water Reports

The Town of Virden provides these reports to its ratepayers as an overview of the water treatment facility's current status. If you have any comments or concerns, please call the town office during business hours, and we will attempt to answer any questions you may have. For a complete list of all test results, records are available at the office.

2020 Annual Drinking Water Report

Frozen Water Lines

FAQ

Water Line Freeze Policy

Water Line Freeze Waiver of Liability

Treatment & Supply

Water Supply

Source: 2 Groundwater wells
Pumping Capacity - 650 gpm each
Current Volumes - 740 gpm total
Over Capacity - 560 gpm

Water Treatment

Treatment Process
Reverse Osmosis
Chlorination
pH Adjustment
Sequestering Agent  

System Capacity - 293 gpm
Current Consumption - 173 gpm
Over Capacity - 120 gpm

Click here to see Certificate of Analysis April 2021

Click here to see Arsenic Test Result April 2021

Wastewater Treatment Process

Grit Removal
Activated Sludge Treatment
Sludge Dewatering
UV Disinfection
System Capacity - approx. 3600 M3/D
Average Daily Volumes - approx.2000 M3/D

Home & Community Drainage System

Home and Community Drainage System

Bulk Water

Bulk Water is available at the water treatment plant through an automatic dispensing system utilizing tokens issued by the Town of Virden. Tokens may be purchased from the Town of Virden Office during regular business hours and cost $6.00 for a 500-gallon token.